Unprofessional Behavior and Questionable Practices at Softworld - Senior Delivery Manager Softworld Employee Review

1.0
Jul 25, 2024
Recommend
CEO approval
Business Outlook

Pros

They paid me for some of the work I produced.

Cons

I've had several concerning experiences at Softworld, including unprofessional and toxic behavior from upper management who often discussed personal information regarding our other colleagues including their DUIs, their personal relationships, in office sex scandals, "drinking problems", rehab visits, and much more, They even went so far as to directly send me videos (which I still have) of Softworld employees drinking at bars late at night on a week day in hopes to persuade me to visit the office all of which is highly inappropriate. The work environment is toxic, with management actively trying to drive out top recruiters to take their commissions. They've admitted the company is not performing well and use misleading tactics to inflate their numbers. These practices include re-entering old deals as new, doubling requisitions, and manipulating recruiter perceptions to present a false image of success. To my personal friends at Motion Recruitment, I will be reaching out to further bring to light what it was like working at Softworld under this person in upper management.

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Softworld Response
1y
Softworld does not condone the behaviors that you described and takes them seriously. Please message me separately so that we can have a member of the ER department reach out to you to gather additional details to facilitate an investigation.

Explore other reviews about Softworld

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Very open and communicative recruiters

Cons

No Cons at this time

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Softworld Response
3mo
Glad to hear that you've had a positive experience with us, and thank you for representing us well on your assignment. If you have anything more to add, you can always contact your recruiter, or I can be reached at 781-373-8452. Continued success in your Quality Operations career.
1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to work primarily remote. As an Account Manager, it might not be a bad gig

Cons

Take this with a grain of salt since their director of recruiting was let go, and that was a major issue up until 2024. I'm sure some of the feedback still applies though In short, it was the worst experience I've had in staffing. Constant negative feedback, unrealistic goals, and dealing with recruiting management that had no experience, or likely success, anywhere else As a recruiter, you were probably given 95% system requirements from DoD employers with 60 other vendors (Black Holes). Their idea of "manager contact" would be if they knew the managers first name, and intake calls had those 60 other vendors on them You would also have to make 30 documented cold calls on old jobs each day, before you could even work on something new. Then they would just pass the job back to someone else after a month and keep going. Having jobs with 500-1000 VM's attached to them were normal. Again, these are system requirements, and not even good system requirements.

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Softworld Response
2mo
Thank you for your candor. It appears from your review that your tenure occurred years ago, and you're right that there have been personnel, parent company integration, and process changes more recently. Furthermore, some of those changes have reflected pieces of the business prioritization and particularly older job categorizations that you're alluding to. That said, many of the most successful recruiters in the history of the company worked within the same business structure, customer base, and opportunities that you refer to. Dozens of recruiters have built combinations of 10-plus year careers, leadership achievements, multi-million dollar GP portfolios and ground-up growth paths under the same model. Those numerous success stories respectfully would have been impossible under a primary staffing model that you describe. Our model has never been perfect, and we've always operated in a "what's best for the business isn't always easiest for recruiting" mindset. That has yielded some frustrating assignments, particularly for senior recruiters accustomed to other environments that may have featured less individual accountability. While some of the job order assignments and tasks you're describing doubtlessly occurred, our years-long double digit growth and individual success stories paint quite a different picture for many people. Our model (both then and now) wasn't for everybody, and we wish you best success in wherever your professional travels have taken you since your time with us. If you have anything more to add, including anymore specifics you think would have improved the business, I can be reached anytime at 781-373-8452. Thank you again for your review.
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