The Four Seasons of Boiler Rooms - Inside Sales Representative SolarWinds Employee Review

You can make good money here. If that is your only goal go right ahead and accept that offer. With that said, the culture is horrendous. Your director, manager will send you at least 7 emails a day inquiring about deals that are coming in for that day. Regardless of whether you respond to said emails, they will come by your desk at least twice a day to confirm what you said earlier, or try to get the answer they would prefer. The company's only concern is what you have coming in today. Humongous discounts are sent out at End of Week, End of Month and End of Quarter to procure sales. Even if your customers have not properly tested and/or configured the product management will push their sales team to send quotes and ask for the sale anyways. Emails that are sent to the sales team are often extremely abusive. Verbal interactions are the same. If you need to take a half day off to handle a medical issue, your immediate management will let you know they do not approve - either with dirty looks or the silent treatment. If they know that you have recently purchased a new house, a new car, got married, just had a child, or have a sick animal they will use this information as leverage against you to guilt you into making more sales - even if you have already sold a substantial amount that day. An often adhered mantra is "Tuesday is for closer's, Friday is for order takers" however, if you have closed a deal every day from Monday until Thursday, but not Friday they will go to great lengths to ruin your weekend for it. Executive VPs and even the CEO walk the sales floor on a regular basis giving them looks of disgust and even hatred [especially at EOM, EOQ, EOY] when numbers are not good - and by good I mean not meeting the ridiculous standards of YoY growth the CEO has promised the investors. Hard work does not pay off here in the form of more money or promotions. Management has frequently passed over talent that have delivered great performances quarter over quarter for promotions in favor of new employees for no apparent reason other than blatant favoritism. Employees that have put several years into the organization are obviously disgruntled management is happy to see them leave while they continue to pursue their agenda. There is zero professional development. Upper management is happy to continue to feed the revolving door, replacing proven talent with new, unproven employees. Vacation time is extremely frowned upon. I did not experience this but heard of employees being asked before joining up in Q4 whether they planned to take any time off to see family or take a trip. The implication and expectation being that they would work straight through the holidays to call users. In closing, before you take a job here I highly recommend watching Boilerroom and Glengary Glen Ross [Al Pacino & Alec Baldwin] before joining up to get an idea of what you're in for working at this place beneath all the attractive benefits and perks they will promise you to work here. While glamorous in the in concept and even in reality [for a while] it gets old extremely quick - six months quick. So much so that many talented salespeople have left the organization for less money to reduce stress. To summarize in one sentence SolarWinds is the Chimay of Boiler Rooms but a Boiler Room nonetheless.