SolarWinds Reviews | Glassdoor

SolarWinds Reviews

Updated October 12, 2018
412 reviews

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2.9
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SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
252 Ratings

412 Employee Reviews

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Pros
  • "Free lunch twice a week, great people to work with" (in 58 reviews)

  • "I won't even try to say free lunch twice a week is a perk" (in 40 reviews)

Cons
  • "Little work/life balance BUT with changes to Exempt status' if you are in a certain class, your hours (even on salary) are compensated" (in 30 reviews)

  • "Sweatshop, no work life balance" (in 12 reviews)

More Pros and Cons

  1. "Very glad I am here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time (More than 3 years)

    Pros

    Moves fast, lots of opportunity to grow and get unique global experiences. Great compensation opportunities both short and long term. Company goes above and beyond to take care of their employees (e.g. hurricane relief, free lunches, drinks, snacks, etc.)

    Cons

    Company gets a bad wrap from a very specific function where the work is intense but the company is clear up front which isn't fair to management but would also say this role is not for the faint of heart...which I personally am a fan of the pace.

    Advice to Management

    Keep on keeping on, the perks are fantastic, keep up with the transparency


  2. "Never boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SolarWinds full-time (Less than a year)

    Pros

    As other reviews have mentioned, priorities can shift frequently which gives you opportunities to be creative and stretch yourself. If you like a fast-paced environment, this is a plus. Instant street cred with companies such as Red Hat. When they see SolarWinds on your resume, they know you can function in an ambiguous and shifting environment.

    Cons

    The company is profitable but doesn’t invest resources well. This leads to an overall acceptance that execution will not be top notch. There’s not good accountability in the culture as a result. This doesn’t align to my values so it’s a con for me.

    Advice to Management

    Recognize your employees- there are a lot of people working hard for you who deserve it. It won’t hurt your profit margins.

  3. Helpful (3)

    "Interesting Dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time (More than a year)

    Pros

    -Professionally, it's easy to grow if you have legitimate experience.
    -Good location.
    -Great IT department.

    Cons

    -The reason why I left was simple, there is no transparency. My higher ups would tell me that honesty and transparency were a priority, and then they would tell me how good of a job they did convincing people to do what they wanted. It wasn't negotiating skills, they would lie to one to agree with the other.
    -They don't believe in recognition. If you do good, you do good because that's your job. If you go above and beyond, don't expect to receive a high five or a "good job" for it.
    -NEPOTISM is huge. If you go fishing with your boss and your wives are friends, you can help with decisions.
    -The culture makes it so that people have to agree with their higher ups, even if they disagree. Otherwise, you're put on a black list and will possibly get fired.

    Advice to Management

    -Actions speak louder than words. Don't feel that you're better than your subordinates because of your title.
    -Recognize people. You push everyone to make hundreds of calls/week. As a leader, pick up the phone and congratulate your team members for doing a good job.
    -HR, do your job. Support leadership, but SUPPORT people outside of leadership. People complaint because they don't like it there, and the ones that don't, are terrified of losing their jobs.


  4. Helpful (1)

    "I like Solarwinds; hopefully they like me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Lehi, UT
    Current Employee - Account Manager in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time (More than a year)

    Pros

    awesome place to work and make good money if you work hard

    Cons

    some of the accounts are really really hard


  5. "Just passing through..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Austin, TX
    Former Employee - Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time (More than 3 years)

    Pros

    Nice offices, food 2x week

    Cons

    Stressful environment, micromanagement, unrealistic expectations.

    Advice to Management

    Treat your employees like people not machines.


  6. "Racism, Favoritism, micromanagement, incompetent managers, overbearing boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Lehi, UT
    Former Employee - Sales Engineer in Lehi, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time (More than 5 years)

    Pros

    There are no good reasons to pursue employment at Solarwinds.

    Cons

    Racism, Favoritism, micromanagement, incompetent managers, overbearing boss

    Advice to Management

    Solarwinds will never change as it has the most egotistic managers in the industry.


  7. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Sales Representative in Austin, TX
    Current Employee - Internal Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SolarWinds full-time (Less than a year)

    Pros

    Great people.

    Food provided 2 X per week. Snacks (cookies, chips .. very limited options tho) + sodas (daily).

    Cons

    There’s a lot of micromanagement, everything you do is monitored and questioned.

    Unnecessary stress from all levels, people running around with worried faces all the time.

    Old and manual processes. Every month there’s a new price list (in Excel????). It’s not a consultative sale, like selling on the real value of the products and how is that gonna impact positively the customer. Here si all about negotiating who lose the less discounting like crazy. Pretty much is just begging the customer’s money. Very impersonal, just a transaction.

    Advice to Management

    As a Software company you should be looking for the newest technology to simplify your old processes... that could help you to prevent the high turnover and keep great qualified employees.

    You have great people, take care of them.

    Way too many products, too many licensing models, too many metrics, too much processes = TOO MUCH REPETITIVE, BORING AND STRESSFUL JOB.

  8. Helpful (2)

    "Bad culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SolarWinds full-time

    Pros

    Free coffee and food, and some nice people.

    Cons

    Terrible management, no training.


  9. Helpful (5)

    "Strategic Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cleared 100k in nine-ish months.

    Cons

    Poorly run, from the top down- poor long term outlook, hindered by CEO. Subscribe to the, "if you're not tied to your desk, you're not being productive" mindset. Dead end job, ultimately. Employee turnover speaks for itself. Merely a springboard and a shaky one at that.

    Advice to Management

    After Silver Lake gets their money back, just fold up shop.


  10. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SolarWinds full-time (More than 5 years)

    Pros

    Great Company for self motivated peole

    Cons

    Nothing that I remember now

    Advice to Management

    Keep Rocking!


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