SolarWinds Reviews | Glassdoor

SolarWinds Reviews

Updated March 22, 2019
449 reviews

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3.0
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SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
276 Ratings

Employee Reviews

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Pros
  • "Free lunch 3x a week, though the catering companies chosen have become less appealing during the last 12-18 months" (in 63 reviews)

  • "I won't even try to say free lunch twice a week is a perk" (in 42 reviews)

Cons
  • "Little work/life balance BUT with changes to Exempt status' if you are in a certain class, your hours (even on salary) are compensated" (in 31 reviews)

  • "Sweatshop, no work life balance" (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "SolarWinds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Austin, TX
    Current Employee - Account Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time (More than a year)

    Pros

    People are great, product is great. Company could use better direction, but overall really enjoy the company. You need to play politics like everywhere, but its a greatplace to learn valuable information and make great money.

    Cons

    General office work place politics. But that is everywhere and is not too prevalent. Succeed at your job and good things will follow.


  2. "Over all good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Raleigh, NC
    Current Employee - Technical Support Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SolarWinds full-time (Less than a year)

    Pros

    Good company benefits, nice office space.

    Cons

    There are office politics, and you have to know how to play them if you want to get ahead.

  3. "Solid company with improving culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at SolarWinds full-time (More than a year)

    Pros

    Free meals, contests, industry leading software, sharp people, much improved culture in the past few months

    Cons

    Training, ramp time, old guard still lingers

    Advice to Management

    Loosen the reigns a bit, you have smart people working for you so let them be accountable and own their success. Overbearing CEO has burned out several good leaders here.


  4. Helpful (3)

    "Excellent job if you can handle the pressure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative
    Current Employee - Sales Development Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SolarWinds full-time (Less than a year)

    Pros

    - Company culture is accommodating. Significantly more diverse than other sales jobs. There's still some bro culture if you want that but you can still be a top SDR and rep if you're not into the Type-A hypermasculine sales rep.
    - Great pay for an SDR if you can hit your numbers. Well above median wage for this country.
    - You get significantly more responsibility as an SDR than most of them do. You're expected to eventually do your own prospecting (rather than just given a list) and do your own demos.
    - Wide variety of well-respected products makes getting a meeting easier than other companies.

    Cons

    - Quota for SDR is higher than for other SDR roles of companies of similar sizes. It's definitely achievable.
    - Solarwinds does have a reputation in the IT world for being pushy, so you'll sometimes encounter hostility. This can be reduced if you just stick to your ideal customer profile rather than calling everyone.
    - Very high turnover in leadership and coworkers. This creates opportunities within the companies but entire time here has been chaos.

    Advice to Management

    Please find a way to reduce voluntary attrition of people higher up in the food chain. My current job is good, but shifting management priorities makes it hard to follow processes.


  5. "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Research Triangle Park, NC
    Current Employee - Sales Development Representative in Research Triangle Park, NC
    Recommends
    Positive Outlook

    I have been working at SolarWinds full-time (Less than a year)

    Pros

    Culture is awesome, the training is great, and the growth potential is through the roof.

    Cons

    The Nerf Gun Battles in the office can get a little lopsided.


  6. Helpful (1)

    "Good company if you are willing to work - Lehi, UT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SolarWinds full-time (More than a year)

    Pros

    -Free food, snacks, monthly incentives
    -Great technology
    -Solid people & managers (for the most part)
    -changing mindset to be more customer-centric
    -much improved culture

    Cons

    -No travel to visit customers
    -shorter sales cycle takes getting used to
    -Need more recognition for top performers

    Advice to Management

    -Exec team needs to be in touch more with the day-to-day
    -Open up to new ideas, everyone seems to have come up through the ranks with the same process
    -Consider outside management hires, the last Director was a good start


  7. Helpful (1)

    "Great benefits"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends

    I worked at SolarWinds full-time (More than 8 years)

    Pros

    Really good health insurance and lunches

    Cons

    None that relate to the masses

  8. Helpful (1)

    "Account Executive-Austin, TX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Austin, TX
    Former Employee - Account Executive in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SolarWinds full-time (Less than a year)

    Pros

    Great training, perks, coworkers, pto

    Cons

    Micro managers, no life work balance, you are just a number since they hire big training classes

    Advice to Management

    Keep promoting leaders within instead of bringing outsiders


  9. Helpful (1)

    "Good job if you actually want to come and work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Austin, TX
    Current Employee - Inside Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time (Less than a year)

    Pros

    -Management team that supports you
    -Free lunch 2x a week
    -Weekly/monthly incentives and spiffs
    -Yearly sales trip for hitting numbers
    -Friendly co workers
    -Engineers who want to help you learn and sell
    -Uncapped commission

    Cons

    -Quotas can be a bit high out of reach at times but that depends on your deals falling through or not
    -When upper management is stressed it can be passed down the chain
    -Cut throats sakes environment, need to stay on top of your pipeline or you won’t be successful (like any sakes job)
    -Have to stay late at end of month/quarter/year

    Advice to Management

    When you make changes try to be helpful to employees loosing pipe, or going through change.


  10. Helpful (4)

    "not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Austin, TX
    Former Employee - Sales Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time (More than a year)

    Pros

    Solarwinds has a great product.

    Cons

    Stressful and chaotic culture. Lots of rude, unprofessional people work here.
    No work life balance.

    Advice to Management

    Hire better people. Lots of dead weight and sketchy people in Sales.