SolarWinds Reviews | Glassdoor

SolarWinds Reviews

Updated August 15, 2018
399 reviews

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2.9
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SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
241 Ratings

399 Employee Reviews

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Pros
  • "I won't even try to say free lunch twice a week is a perk" (in 54 reviews)

  • "Free lunch twice a week, great people to work with" (in 39 reviews)

Cons
  • "Little work/life balance BUT with changes to Exempt status' if you are in a certain class, your hours (even on salary) are compensated" (in 31 reviews)

  • "Sweatshop, no work life balance" (in 13 reviews)

More Pros and Cons

  1. "SolarWinds Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative, Intermsidiate in Austin, TX
    Current Employee - Technical Support Representative, Intermsidiate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time (More than a year)

    Pros

    Fantastic company to work for. Great people, especially the Application Engineers.

    Cons

    Training is non-existent. It's basically "Here's our software, Learn it."


  2. "Bad culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SolarWinds full-time

    Pros

    Free coffee and food, and some nice people.

    Cons

    Terrible management, no training.

  3. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SolarWinds full-time (More than 5 years)

    Pros

    Great Company for self motivated peole

    Cons

    Nothing that I remember now

    Advice to Management

    Keep Rocking!


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SolarWinds full-time

    Pros

    Great products that have a large customer base.

    Cons

    Sales tactics that alienate customers and partners.


  5. Helpful (1)

    "Avoid at all costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time

    Pros

    I won't even try to say free lunch twice a week is a perk. The only pro is that this can be a place to get your foot in the door in tech sales. Once you do that leave.

    Cons

    Everything. The products and people not at the top are the only saving grace that this place has. It is stuck in 2006 and if this continues I do not see SW staying relevant.


  6. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Austin, TX
    Former Employee - Business Analyst in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SolarWinds full-time (More than 3 years)

    Pros

    Awesome Culture and Valuable benefits

    Cons

    Senior Management coordination is average and needs to improve a lot.


  7. Helpful (5)

    "Typical Old School company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SolarWinds full-time (More than 3 years)

    Pros

    Distributed offices are a perk for engineering, so you get to visit a lot of locations other than the boring Austin offices.

    Cons

    All directors and above seem hyped about the work that they do, but in the bigger scheme of things, it's not that meaningful. The stack is old and mostly on-premise. Things don't move fast at all. An MSP engineering project was supposed to take 18 months from ideation to launch and it never even happened. Lots of presentations and decks and talk about how it should be done instead of validating by prototyping.

    Advice to Management

    As mentioned above, it is a pretty old school mentality of building software (talk about it a lot instead of just doing/prototyping, lots of levels of approvals, no IC driven projects, all top-down, etc.). Think less like HP or CA (where most of leadership comes from), and more like Facebook or Google (well, I guess nobody comes from these companies to SW). It's all about the IPO and make money of it, then move on to another startup and do more of the same. Innovation is not your forte.

  8. Helpful (5)

    "Join SolarWinds sweatshop at your own peril"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Austin, TX
    Former Employee - Sales in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SolarWinds full-time (More than a year)

    Pros

    Not everyone is horrible. There are some truly good people that work there. There is a chance you may be able to hit quota if you run yourself ragged. Great place to get your foot in the door if you don't have any tech experience. They will pretty much take anyone.

    Cons

    Not a good company! The CEO makes it very clear, their only concern is how to make the most profit. The software it no longer the top of the time. The sales team is put under a microscope. Your day consists of keeping up with hourly metric reports, harassing the same customers over and over again, and fabricating forecasts. Every Friday is a desperate search to close deals. Less then 50% of people actually hit quota. If you ever want to feel like a used care salesman of software this is the place for you!


  9. "Tech support rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SolarWinds full-time

    Pros

    always learning, improving my value always. Highly visible. 99% customer facing.

    Cons

    high growth. Work 100% time on job, very task orientated. Health Care is weak.

    Advice to Management

    continue to implement team strategy for faster solutions.


  10. Helpful (18)

    "Good, Unless You Want a Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Austin, TX
    Current Employee - Developer in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at SolarWinds full-time (More than a year)

    Pros

    Good and stable place to work. As far as "benefits and perks", it's great -- if you're single, like BBQ, tacos, potato chips, cookies soda and the gym.

    Cons

    If you want a family and you're a woman, beware, you should look elsewhere. There is NO maternity leave. There is 2 weeks of "parental leave", which is paid, but that's it. Do they really expect a woman to return to work after 2 weeks after just having a baby? If not then, what are her options? Otherwise, you'll have to buy disability insurance and use your PTO.

    Advice to Management

    Support families and women. Having children is not a disability and should not require a woman to get, pay for and use disability insurance. If there was any value here for working mothers, there would be maternity leave. The industry standard is at least 12 weeks, with many local companies offering 20. To offer only 2 weeks is embarrassing, shameful and a true insult to working mothers.


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