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    SolarWinds Reviews

    Updated March 22, 2019
    449 reviews

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    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    SolarWinds President, CEO, and Director Kevin B. Thompson
    Kevin B. Thompson
    276 Ratings

    Employee Reviews

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    Pros

    • "Free lunch 3x a week, though the catering companies chosen have become less appealing during the last 12-18 months" (in 63 reviews)

    • "I won't even try to say free lunch twice a week is a perk" (in 42 reviews)

    Cons

    • "Little work/life balance BUT with changes to Exempt status' if you are in a certain class, your hours (even on salary) are compensated" (in 31 reviews)

    • "Sweatshop, no work life balance" (in 13 reviews)

    More Pros and Cons

    1. Helpful (1)

      "SolarWinds"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Account Manager in Austin, TX
      Current Employee - Account Manager in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SolarWinds full-time (More than a year)

      Pros

      People are great, product is great. Company could use better direction, but overall really enjoy the company. You need to play politics like everywhere, but its a greatplace to learn valuable information and make great money.

      Cons

      General office work place politics. But that is everywhere and is not too prevalent. Succeed at your job and good things will follow.

    2. "Over all good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Technical Support Engineer in Raleigh, NC
      Current Employee - Technical Support Engineer in Raleigh, NC
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at SolarWinds full-time (Less than a year)

      Pros

      Good company benefits, nice office space.

      Cons

      There are office politics, and you have to know how to play them if you want to get ahead.

      3. Join the SolarWinds team
      See Our Latest Jobs

    3. "Solid company with improving culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales
      Current Employee - Sales
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at SolarWinds full-time (More than a year)

      Pros

      Free meals, contests, industry leading software, sharp people, much improved culture in the past few months

      Cons

      Training, ramp time, old guard still lingers

      Advice to Management

      Loosen the reigns a bit, you have smart people working for you so let them be accountable and own their success. Overbearing CEO has burned out several good leaders here.

    4. Helpful (3)

      "Excellent job if you can handle the pressure."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Development Representative
      Current Employee - Sales Development Representative
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at SolarWinds full-time (Less than a year)

      Pros

      - Company culture is accommodating. Significantly more diverse than other sales jobs. There's still some bro culture if you want that but you can still be a top SDR and rep if you're not into the Type-A hypermasculine sales rep.
      - Great pay for an SDR if you can hit your numbers. Well above median wage for this country.
      - You get significantly more responsibility as an SDR than most of them do. You're expected to eventually do your own prospecting (rather than just given a list) and do your own demos.
      - Wide variety of well-respected products makes getting a meeting easier than other companies.

      Cons

      - Quota for SDR is higher than for other SDR roles of companies of similar sizes. It's definitely achievable.
      - Solarwinds does have a reputation in the IT world for being pushy, so you'll sometimes encounter hostility. This can be reduced if you just stick to your ideal customer profile rather than calling everyone.
      - Very high turnover in leadership and coworkers. This creates opportunities within the companies but entire time here has been chaos.

      Advice to Management

      Please find a way to reduce voluntary attrition of people higher up in the food chain. My current job is good, but shifting management priorities makes it hard to follow processes.

    5. "Sales Development Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Development Representative in Research Triangle Park, NC
      Current Employee - Sales Development Representative in Research Triangle Park, NC
      Recommends
      Positive Outlook

      I have been working at SolarWinds full-time (Less than a year)

      Pros

      Culture is awesome, the training is great, and the growth potential is through the roof.

      Cons

      The Nerf Gun Battles in the office can get a little lopsided.

    6. Helpful (1)

      "Good company if you are willing to work - Lehi, UT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales
      Current Employee - Sales
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at SolarWinds full-time (More than a year)

      Pros

      -Free food, snacks, monthly incentives
      -Great technology
      -Solid people & managers (for the most part)
      -changing mindset to be more customer-centric
      -much improved culture

      Cons

      -No travel to visit customers
      -shorter sales cycle takes getting used to
      -Need more recognition for top performers

      Advice to Management

      -Exec team needs to be in touch more with the day-to-day
      -Open up to new ideas, everyone seems to have come up through the ranks with the same process
      -Consider outside management hires, the last Director was a good start

    7. Helpful (1)

      "Great benefits"

      StarStarStarStarStar
      • Career Opportunities
      • Comp & Benefits
      Former Employee - Anonymous Employee in Austin, TX
      Former Employee - Anonymous Employee in Austin, TX
      Recommends

      I worked at SolarWinds full-time (More than 8 years)

      Pros

      Really good health insurance and lunches

      Cons

      None that relate to the masses

    8. Helpful (1)

      "Account Executive-Austin, TX"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Account Executive in Austin, TX
      Former Employee - Account Executive in Austin, TX
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at SolarWinds full-time (Less than a year)

      Pros

      Great training, perks, coworkers, pto

      Cons

      Micro managers, no life work balance, you are just a number since they hire big training classes

      Advice to Management

      Keep promoting leaders within instead of bringing outsiders

    9. Helpful (1)

      "Good job if you actually want to come and work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Inside Sales Representative in Austin, TX
      Current Employee - Inside Sales Representative in Austin, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SolarWinds full-time (Less than a year)

      Pros

      -Management team that supports you
      -Free lunch 2x a week
      -Weekly/monthly incentives and spiffs
      -Yearly sales trip for hitting numbers
      -Friendly co workers
      -Engineers who want to help you learn and sell
      -Uncapped commission

      Cons

      -Quotas can be a bit high out of reach at times but that depends on your deals falling through or not
      -When upper management is stressed it can be passed down the chain
      -Cut throats sakes environment, need to stay on top of your pipeline or you won’t be successful (like any sakes job)
      -Have to stay late at end of month/quarter/year

      Advice to Management

      When you make changes try to be helpful to employees loosing pipe, or going through change.

    10. Helpful (4)

      "not good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Manager in Austin, TX
      Former Employee - Sales Manager in Austin, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at SolarWinds full-time (More than a year)

      Pros

      Solarwinds has a great product.

      Cons

      Stressful and chaotic culture. Lots of rude, unprofessional people work here.
      No work life balance.

      Advice to Management

      Hire better people. Lots of dead weight and sketchy people in Sales.