Pros
The concept is great, not about getting people in and out as much as it is about the entire Client Experience! Yes they do expect you to go a haircut in a REASONABLE amount of time (20 min) but that's not what it's all about. Generally speaking they hire people on personality to creat a great atmosphere. You do need to realize that it is a franchise so unfortunately some owners may have their own agenda a may think that more haircuts is more money but that is not what the company was created for. They pride themselves on a client experience and the stylist pay plan is created for the stylist to work smarter not harder. There is plenty of room for growth especially if your owner has multiple stores. Since they are nation wide you also have the opportunity to transfer within the company if you have a life change as long as you are meeting the bare minimum requirements. I have worked in a few different salons one was Supercuts, I must say this is the best place I have worked!!!! I have been with the company for over three years and still love it!
Cons
Working nights and weekends and they are open 7 days a week. This is really just how it is in customer service in general and I knew this going into hair.
