3.0
Jun 15, 2026
Former employee, more than 1 year
Kansas City, MO
Recommend
CEO approval
Business Outlook
Pros
Great money opportunities. Great team members. Nice work culture.
Cons
Slow season is miserable. I feel pretty lonely only being able to talk to clients. Management wants you on the phones constantly. Clients don’t want to talk to you. SVG says you are helping people, which can be true, but they want you to find something clients “need” even if that means putting them on a worse plan. Morals were being compromised most days. If a client doesn’t want help, I don’t want to sit there and beg. I loved it at first but it got extremely repetitive. Marketing was also a nightmare. Be prepared to explain that Trump isn’t going to give the client a $5,000 food card 100 times a day.