Pros
It helped me build strong customer service skills, multitasking, and helped me become more adaptable and dependable.
Cons
Scheduling changed often with little notice. Communication from managers was inconsistent. Understaffing made shifts stressful while managers expected high expectations. Rules would often changed without any communication between managers. There seemed to be a lack of understanding regarding employees concerns. Employee morale and work-life balance was not always prioritized. Recognition and praise for employees were very rare. However feedback was received heavily. Opportunities and treatment occasionally seemed inconsistent between employees. Interactions with HR felt less approachable and supportive than expected, and I felt that communication style occasionally influenced the broader management culture. Overall, the work environment appeared to contribute to low morale and frequent staff turnover.