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      Staples

      Engaged Employer

      Staples reviews

      Company Review - Customer Service Help Desk Staples Employee Review

      4.0
      Nov 2, 2025
      Customer service help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Able to work from home 100% -Hours are okay -Good benefits (medical, dental, 401k, pto, sick time)

      Cons

      -PTO is accrued not given at the time of start -Scheduling changes can happen mid day

      Explore other reviews about Staples

      5.0
      May 6, 2026
      Tech associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      good coworkers and benefits and work life balance

      Cons

      no flexible hours for students

      2.0
      Jun 24, 2026
      Category development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Great coworkers * Fairly competitive pay and benefits * Hybrid flexibility (except changed to 4 days in office after I left) * Strong learning opportunities * Good resume builder

      Cons

      * Poor leadership * Constant reorganizations * Frequent priority changes * Poor communication * Low morale * Lack of accountability * High turnover * Limited career growth (in SBG)

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