call center - Customer Service Representative Staples Employee Review

5.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

great benefits and excellent support. Lots of employment

Cons

24/7 business needs depending on the department you worked in

Explore other reviews about Staples

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice work environment, got along well with the people I worked with and management was nice.

Cons

Pay was pretty low but above minimum wage still.

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty good work-life balance, good cafeteria options, free drinks and snacks, supportive teammates across all levels

Cons

Still has legacy code that is not maintained, lots of half-baked solutions that are now coming back to bite, and recent layoffs (multiple rounds).

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