Pros
Good benefits to both full time and part time associates, easy onboarding process, room to grow outside the store. Pay goes up incrementally during annual review boards based on performance. Regular customers that like your work and good coworkers are the best part of the job. Positions are often available for remote jobs within the Staples job boards, like tech.
Cons
Very hectic, lots of stuff to juggle, especially ever since they added Amazon returns to the shipping department. Customers often need their hands held through the simplest stuff, even through the self serve machines, so most of your time is spent on small things that make very low amounts of money. Need lots of support from management, so if you have bad management, you will hate your job.