Micromanagement and poor communication hinder team success - Claims Specialist State Farm Employee Review

1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule; the schedule is changing soon so there will more time in office.

Cons

Micromanagement Slow to adopt change; now they are speed running to catch up. Injury department is responsible for handling BI AND PD. What's the point of property damage team They are focused on getting back to number 1 that they are cutting benefits and adding more work without additional compensation or even removing responsibilities. Employees are blamed for SF losing their spot- you're out of touch. People are struggling, yet you keep producing these commercials with celebrities. Your customers cannot relate to a celebrity; most are struggling to ends meet yet you have money for commercials. less commercials, fewer celebrities. Too many people making decisions without understanding the impact. Sections competing against one another and some sections receiving additional training is not fair or right. It puts the other groups at a disadvantage. We should be one team and information should be shared.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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