Unrecognizable from the company that hired me - Claim Associate State Farm Employee Review

3.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

The insurance industry is hard to break into. They are willing to train you from the ground up. The mission statement takes pride in your development. Movement if you want to relocate

Cons

Multiple actions in the last few years to move to KPI driven, call center. Toxic culture. Constant micromanagement. No work life balance. Removal of pivotal benefits.

Explore other reviews about State Farm

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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