Directionless executives slash jobs to save money, 1st and 2nd level leaders have no pull, execs have no clue - Program Manager State Farm Employee Review

1.0
Mar 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Was a great company with good values, benefits, and opportunities to grow from within. Used to be proud to tell people I worked for SF.

Cons

New leadership is all about numbers. Customer service and employee moral are tanking. No longer my career, just a job. In 2 years this place has fallen so far.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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