Claims Associate Express - Claims Associate - Express State Farm Employee Review

1.0
Jun 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Great building working atmosphere, great coworkers, and great schedule options.

Cons

Overall, I was ranked a 3-3; PA3; 0 Points with a bachelors in business administration and a masters in business administration while working on my CPCU and I’ve decided to MOVE ON from StateFarm. I’ve done multiple training bridge classes throughout the 2 years I was employed here, and could not land one internal promotion. I’ve applied to over 10 positions internally and only was able to interview for 1. They’ve denied me for the promotion(why I’ve got denied? I’m quite not sure and frankly didn’t care to ask.. I had the actual interview questions and role play scenario and still got denied for a 41,000/yr job...... a joke right). I was making around 39,000/yr with an MBA and in good standing with my licensing. I’ve decided to leave because of another competing company offered me 65,000/yr. I wanted to stay at StateFarm because I loved the people I was around daily and the atmosphere I worked in, but overall upper management brain washes you to become a stationary robot answering calls. I was more qualified than majority of the ‘team managers’, and still couldn’t even get to the specialist level. I would only recommend this company to a starting individual who has no college degree, but wants to get into the insurance business. Be very cautious of how you perform your daily task/work, as they will fire you based on a report they run if your name shows up on these reports. They will not even give you a chance to explain yourself; they will walk you out the door the first time your name is on the report. This job has no job security what so ever. They say they do not have layoffs — but they’ve laid off two of my section managers who were there 25+ years. They will advise they don’t have layoffs at the associate/specialist level, but they will try and cut you if your 5 mins late. StateFarm would rather hire people off of the street than to promote within as it’s cheaper for the company. You will have specialist dealing with fatality claims who never ever stepped a foot into a claim platform before in their life. StateFarm’s policy holders are steadily declining while their rates continuously increase which is causing this company to slowly fall a part. Overall, if your an insurance professional —- You know to stay away from the farm. —————————————————— They micromanage everything, they try to cost cut everything, attendance policy, no opportunity for growth, you become living robots, undertrained, to many rules and procedures, team environment, no recognition/awards, poor raises, and no promotion opportunities.

Explore other reviews about State Farm

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

State Farm is a very reputable company to work for, and they have a lot of great benefits.

Cons

Like any big corporation, a lot of it is who you know.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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