Auto ILR Claims Associate - Claims Associate - Auto ILR State Farm Employee Review

3.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Job security, reliable pay, EXCELLENT benefits including 401 and stock options, overtime regularly available, several onsite lunch options, onsite medical center, and certain college courses offered on campus.

Cons

AUTO ILR is often frozen so no lateral job movement is allowed, high turn over of CA's and Team Managers, constant HEAVY workload, and irritating metrics to meet; you can have awesome customer service or meet the severe metrics but you can rarely have both.

Explore other reviews about State Farm

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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