The worst company I have ever work for. There’s too much manager turn over and lack of direction. - Claims Associate - Express State Farm Employee Review

1.0
Aug 30, 2019
Recommend
CEO approval
Business Outlook

Pros

If you want to learn how big insurances find ways to save themselves money.

Cons

Management. You know more than your managers and management will lie to you about what they know and tell you to find out on your own or calling a higher up claim handler. Adherence, which means your being monitored up 24/7. All calls are recorded and you have to hurry to get off the phone so you stay under a time frame Point system for attendance. Time off is terrible, if your able to get it. As an example, if you miss one day you get 4 points and then they take away from your PTO. You accommodate pto every two weeks and it’s literally equivalent to half a day.

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5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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