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      State Farm

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      State Farm reviews

      For a part time position, it was just OK. - Customer Service Representative State Farm Employee Review

      2.0
      Mar 12, 2011
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing were the hours. For me, because I was only part time, I was able to balance my work life and home life very well.

      Cons

      When you work for an agency at State Farm, it all depends on the specific agent and how they run things. They have certain guidelines but all in all its their decision on salary and incentives. So, if you do not click with the agent, it could be difficult to stay motivated. Advancement could be a problem unless you prove yourself and the next step after working as a licensed rep for a while would be to open your own agency. Being a customer service rep. for an agent you are not going anywhere.

      Explore other reviews about State Farm

      5.0
      Jun 28, 2026
      Litigation paralegal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, benefits pay, time off

      Cons

      Workload, No over time available. Non communicative attorneys

      3.0
      Mar 8, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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