Pros
It is a job that pays better than retail and has fair benefits. They do offer five days of sick leave that are in addition to your regular PTO days accumulated. In addition, they give you one celebration day that is also in addition to your PTO hours.
Cons
I’ve been with the company for nearly 6 years and have watched it progressively decline. The level of micromanaging has become overwhelming, and the ever growing list of lofty, unrealistic metrics is burning people out across all levels. Leadership feels completely disconnected from the day to day realities employees face. I have several friends in leadership roles who are under immense pressure, and many of them are seriously considering stepping down or leaving altogether. The turnover rate has skyrocketed, which speaks volumes about the current environment. Unfortunately, I can’t recommend this company at this point. There are better, healthier options. Also, one other thing to mention about the benefits piece. They no longer offer a pension!