A 5-Year Slide into Terrible at HQ - Anonymous employee Subway Employee Review

2.0
Jun 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free breakfast and lunch, and (finally) get Black Friday as a paid holiday.

Cons

Subway has been falling down the stairs - in consumers' minds and with employee treatment - for 5 years straight. Founder passed away and would be absolutely sickened by the absentee mgmt. style of his sister (now CEO), and at the performance (franchisees bleeding money) of the amazing brand he built from scratch. When I started in 2000, this company valued its employees, cared about their career success and allowed a work/life balance. From 2012 and after, the company paid way more lip service to valuing/caring for employees, but all of its actions said - you're a number, you don't exist outside here. Example: the company tried to achieve "Great Places to Work" status via anon. employee surveys, but fell short. Rather than making it a great place to work, they strong-armed Directors into having their people all retake it and give good ratings.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Making sandwiches for great customers

Cons

Making great sandwiches is hard work

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Communication skills Employee discount

Cons

Pay Workload can be stressful Very busy during lunch and dinner

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