Subway reviews

3.4

53% would recommend to a friend

(22,177 total reviews)
avatar

Trevor Haynes

60% approve of CEO

37% positive business outlook

Subway has an employee rating of 3.4 out of 5 stars, based on 22,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Subway employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

You get free subs, some stores are super stingy about this, all you can drink soda, get paid weekly, get a few bucks in tips, schedule is flexible, fresh bread smell is great, you can get paid up to 8.50 dollars (last I checked) by completing some online work (they drag their feet on this hard)

Cons

Wow. Where to start. They steal your hours for one, always keep you receipts and times. They tend to round down your hours. I did the math and they tried to cheat me 5 hours once! Next, they try and skip around your time and a half. If you work more than forty hours that's over time. They try to get around that by issuing two pay checks, one forty hours and the next one will be your excess hours. They put too much work on the individual, the individual is supposed to do the same work as two or there people! And get paid minimum wage! Guess what? If you're not fast enough and are closing they simply won't pay you for that "extra" time you took. If you get a caring manager she'll be out the door soon enough. They demand unrealistic expectations and punish those who don't meet them, they'll soon run her down to the ground. If you were on the register and money is "missing" it comes out of your check. Something like a couple of bucks, that's part of them nickling and diming you to death. And do you get extra money for when it's over? Ha. You pay for your own uniform....forever. I worked there 4 years and I never did not have my uniform fee taken out of my check. I only got a couple of shirts and hats the entire time. 960 dollars for two shirts and hats. Wow. YOU ARE NEVER ALLOWED TO SIT DOWN. Not even to eat. Forget lunch breaks, you don't get lunch breaks. We complained about this, and were told to eat in the dining room, but if we ever tried it we were told to go back to work. Because of their terrible ways they have a huge turn around causing a lot of chaos and disorganization, They will get down on their hands and knees to beg you to come in for a 60 hour work week but if something important comes up in YOUR life they talk down to you about how "unprofessional" you are being. That's part of their carrot and stick training. they like to tell you, work hard work super hard and you might be manager one day! When first of all, it says so right on your application, they do not like to hire from within. Second of all, the abuse you have to take far out weighs the rewards, and thirdly, that abuse does not end when you make manager. What really happens after you sacrifice your time and strenuous labor until your feet bleed is they learn you are easy to use, they see their work horse who will take the beatings. They truly look down on the workers. Our manager was so cheap and uncaring, the oven mitts had holes worn through them, right where the hot metal trays touch the fabric. So how are we supposed to take out super hot trays of bread? Oh well, figure it out! Unpaid Store meetings. Amazing. Making employees come in extra early/on their days off for whatever morale killer you want to inflict that day. What do you want to blame on us today? Not enough customers coming through the door? Lights too flickery? The oven not baking bread fast enough? Their most heinous action is preying on young women, namely pregnant girls. They pick the most vulnerable people so they have to stick with these abuses. Look at your subway, notice they are overwhelmingly female? These kids don't know their rights either and don't know what to expect in the work place. Subway taught me to take abuse and devalue myself.

2.0
May 12, 2012

Weird Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance - 8:30-5:00 Nice people Big marketing budgets Free lunch Easy commute, if you live near Milford. Job security - private company, no layoffs. Regardless of level, all employees get a bonus, but it is the same for all employees.

Cons

Small minded management Founder intricately involved in the smallest decisions; micromanager People stay for 20-30 years, and are control freaks over the "rules" they are allowed to manage. Do not have vision for other ways of doing things Extremely frugal, to the point of making employee's lives uncomfortable Expense policy is unreasonable (dinner allowance is $26), so if you travel, it will cost you money Very high health insurance costs to employees Only 6 holidays a year (day after thanksgiving is not a holiday) Meetings/conventions are on weekends and you don't get comp days Employees are doers, not thinkers Promotions don't happen Pay scale is low Nepotism is prevalent Bonus goals are often too aggressive. No personal component, only company based. For higher level employees, this means it is not competitive with the market. For lower level employees, it's good.

1.0
Jun 6, 2019

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

Free breakfast & lunch; paid time off

Cons

Horrible place to work. Employees are supervised like children in middle school. There are too many layers or management; supervisors report to supervisors, who report to managers, who report to more managers, and so on. The legal department is full of immature managers who insult employees and roll their eyes. To make matter worst the pay is low. Legal assistants can expect to start off around $35k; Paralegals $40k; Attorneys $65-70K. HR is a joke. They allow managers to get away everything, no repercussions. HR has fired employees with cancer when their FMLA ran out.

Viewing 1 - 3 of 22,177 Reviews

Glassdoor has 25,137 Subway reviews submitted anonymously by Subway employees. Read employee reviews and ratings on Glassdoor to decide if Subway is right for you.