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      Support.com reviews

      Great pay and benefits, but product lacks excitement - Manager Support.com Employee Review

      4.0
      May 26, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

      Explore other reviews about Support.com

      5.0
      Jan 16, 2024
      Remote technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady work and good work schedules

      Cons

      Poor pay increases for many except the top performers.

      1.0
      May 14, 2026
      Comcast business technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      none. none. none. none none.

      Cons

      Lack of proper compensation for the job duties, they'll tell you "as assigned" which translates to: here's more responsibility but were not going to compensate you for it. Forced 1:1s even when no issues are present, they make up issues. Forced to attend meetings about absolutely nothing that waste time. and so...SO much more, just don't bother.

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