Don't Waste Your Time - Premium Service Technician Support.com Employee Review

1.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck and that's about it

Cons

There is no room for growth even after they tell you there is in your interview / hiring process. Management never seems to know whats going on until the last possible minute. Don't bother hoping for a pay raise or bonus, because those wont happen at least not unless you like amazon gift cards and company swag.

Explore other reviews about Support.com

5.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

A great work from home job answering calls and helping customers.

Cons

Repeditive work can get old at times.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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