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      Remote Work with Frustrating Management - IT Support Technician Support.com Employee Review

      2.0
      Dec 5, 2024
      It support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's remote with flexible hours

      Cons

      Pay isn't great, and management and HR are tough to get in touch with if you have issues

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      5.0
      Jan 16, 2024
      Remote technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady work and good work schedules

      Cons

      Poor pay increases for many except the top performers.

      4.0
      May 26, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Cons

      The business product transitioned into a services related product. Not very exciting

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