Okay for what it is - Customer Service Representative (CSR) Support.com Employee Review

3.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Telecommuting, hours, schedule, pay benefits

Cons

Management. Their method for quality assurance was unacceptable to me. Managers calling you acting like customers, harassing you incredibly!

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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