Decent wfh job - Tech Support Representative Support.com Employee Review

4.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Customers were pretty understanding when service was out.

Cons

Pay is low for tech support

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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