The company will be dead in a few years and is a nightmare to work for. - Assistant Store Manager Sur La Table Employee Review

1.0
Oct 14, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a decent employee discount, recently restricted, but still decent.

Cons

The company pays absolute garbage. Upper management shows ZERO appreciation to store leadership. Company refuses to increase starting pay ($9 for a sales associate) so I am unable to hire and fill vacant positions. The company refuses to use actual techniques that work (heavy discount, cheaper products) to drive business. Refuses to give on-the-spot discounts and discounts on high priced items (and a refusal to price match said items) to customers, causing my store to lose millions to online shopping. Store computers are ancient and slow, refuses to upgrade. Still has archaic policies such as requiring store management to close a minimum of two nights. Upper management for my area (FL) is probably the worst boss I've had the displeasure of working under. I have an employee who has yelled at customers, does not follow any instruction, wastes payroll, fights with other employees, and still hasn't been fired after 2 years of discipline. The company has absolutely NO idea how to properly stock a store, overloading with low-quality BS and not properly stocking items that actually make the store money. Overloads work and constantly cuts payroll. Good look being able to properly man your store with the payroll given. The company will be dead in about 5 or so years so they decided the only way to save money is to cut payroll, not cut spending on BS products, but payroll. The company employs the use of extremely deceiving pricing and marketing tactics to fool customers; this happens almost every single day.

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5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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