Go! Set. Ready? Wait... What?! - Merchandising Sur La Table Employee Review

1.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

First off I love cooking, the products Sur La Table sells, and their cooking classes. Second I worked with wonderfully creative people that were a joy to be with. There are such fun things in the store and customers love them. The company is friendly and has great customer service.

Cons

Oh, where to begin? it could have been so much better, but like many others have pointed out, there's just so much conflict between teams. I just wanted to do my job, but instead was dragged this way and that, never able to make any progress. Stress was unbearable more often than not. What a disaster headquarters is! Everything is a top priority, all the time. And priorities change from one minute to the next. The VPs are like a bunch of little boys. They are always, always right, doing what's best for themselves without considering for a second how it could affect anyone else. For awhile I thought they would figure things out, but they just constantly fought with each other and everything goes sideways. The rest of us would just have to get out of the way, and then clean up the mess.

Explore other reviews about Sur La Table

5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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