Micro-management - Anonymous employee Sur La Table Employee Review

1.0
Sep 19, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers who have an interest in food and entertaining. Most sales associates are knowledgeable and care about the work they do.

Cons

Clueless corporate management, totally disconnected to individual stores and their unique locations and customer base. No support for management at store level. Micro management style. Reactive v proactive company policies. Human resources exists to protect corporation from employees, not trusted resource for employee assistance. Corporate office adheres to policies only when their interest is at stake, double standards. Lack of transparency. Employees are used up and spit out. Company focused on creating a balance sheet that will some day attract a buy out, period.

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5.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a good job for benefits and teaching experience

Cons

Don’t have autonomy over cancelling classes

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was friendly and willing to help through the hiring and training process, and tasks were shared evenly

Cons

Management implements rules that harm the flow of sales and make for terrible checkout lines. Scheduling was always done last minute and it was impossible have a stable work schedule due to last minute changes and no stable scheduling duties for managers

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