NOT TRUSTWORTHY - Credentialing Specialist Sutherland Employee Review

1.0
May 21, 2024
Recommend
CEO approval
Business Outlook

Pros

WFH Thats it, thats all.

Cons

I applied for Credential Specialist (non phone) job. Took an assessment, two interviews and an extensive onboarding just to be let go because of the job being cancelled. What’s suspicious is, they offered a a phone job that paid LESS without needing to interview but the claims job (non phone) which was more closer related to what we got hired for, we had to interview for and only could if it was on our resume. The last option was to wait. The job was initially put on hold. They turned around and canceled without informing the ones who opted to wait. Extremely unprofessional. I posted in a group I am in on Social Media and SEVERAL people came forward and said they were laid off of their assignments without notice or recourse. 2 months of my time, WASTED.

Explore other reviews about Sutherland

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Full time ,equipment provided by company, many different projects hiring. 401k, very hands on company

Cons

Depending on the project your on project. On camera with photo taken every 3 mins for remote.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great coworkers

Cons

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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