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Sutherland

Engaged Employer

Sutherland

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Sutherland Reviews

Updated Dec 7, 2022

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Found 7,487 of over 8K reviews
3.8
75% Recommend to a Friend
Sutherland Chairman and CEO Dilip R. Vellodi
84% Approve of CEO

Found 7,381 of over 8K reviews

3.8
75%
Recommend to a Friend
84%
Approve of CEO
Sutherland Chairman and CEO Dilip R. Vellodi
Dilip R. Vellodi
3,531 Ratings

What people are saying about Sutherland

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Top Review Highlights by Sentiment

Pros
Cons
  • "Not providing fixed salary and the salary is very low where they take a lot of work and providing very less salary.(in 378 reviews)
  • "Poor Management as far a employee needs are concerned.(in 331 reviews)
  • "Basic pay is low and interal job openings for core infra dept is not available for every one through portal instead through internal reference only(in 262 reviews)
  • "Each and everything was wierd... Bad Managers...(in 121 reviews)
  • "No job security and people are used like animals or donkeys to take burden.(in 56 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Sutherland and is not affected by filters.

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  1. 5.0
    Former Employee, more than 10 years
    Featured Review

    Overall experience of 17.5 years

    Sep 3, 2022 - Operations Manager in Chennai
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All of these years have been a great learning everyday and enjoyed every moment of work experience

    Cons

    I didn't see any cons as such. I was given opportunity to learn new things and was given new positions basis of my experience.

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    Sutherland Response

    Thank you for this amazing review. Such an inspiration to see you enjoying your stay with us as part of our One Sutherland Team for more than 17 years! Let's continue playing to win!

  2. 5.0
    Current Employee

    Sutherland global services

    Nov 16, 2022 - Licensed Life Insurance Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    their management team really does care about our work life balance. The managers here do everything they can to help anyone under their watch and are always happy to help you improve on what you're struggling with

    Cons

    the goal to hit commission is a bit high.

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  3. Join the Sutherland team
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  4. 4.0
    Current Employee

    My role was very steady and consistent

    Dec 5, 2022 - Administrative Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pro of being the administrative assistant and processing insurance was fairly easy once I was taught the job duties. I also have my own desk, and I worked independently with minimum supervision. Easy job.

    Cons

    The company could be ran a little smoother. The Hr Manager is amazing and the cute director is hands on. The other leadership outside of the office is not hands on and are not very involved and don’t incorporate changes needed to improve employee experiences.

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  5. 2.0
    Former Employee, less than 1 year

    Never again

    Dec 1, 2022 - Customer Service Representative for AT&T 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The ability to work from home is quite the boon so long as you can manage your time properly. The pay, while not outstanding, is fair. Benefits exist for all employees and includes health, 401k and PTO.

    Cons

    IT issues, constant IT issues. The pressure to perform while also dealing with near daily tech issues is overwhelming. When combined with some of the meanest and nastiest customers you may ever deal with anywhere the whole idea of a happy workplace gets thrown to the wayside. AT&T's policy of basically allowing a customer to say anything they please to an agent without repercussion is ridiculous.

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    Sutherland Response

    We really appreciate your feedback and we're sorry to hear that you had a poor experience. If you're happy to give us a chance to change the way you feel, please send the details to SutherlandExperience@sutherlandglobal.com. Thanks

  6. 2.0