Sutherland Interview Questions | Glassdoor

Sutherland Interview Questions

Interviews at Sutherland

829 Interview Reviews

Experience

Experience
64%
19%
17%

Getting an Interview

Getting an Interview
38%
16%
16%
11
10
5
4

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (6)  

    Director of Business Development Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 7 weeks. I interviewed at Sutherland (Los Angeles, CA) in July 2019.

    Interview

    Initial interview with recruiter from corp hq. Intro to hiring manager, interview with hiring manager. Moved to the next stage which was an interview with SVP sales. Moved to the EVP sales which was also final interview. All interviews were professional and pleasant.

    Interview Questions

    • Tell us about your experience dealing with a difficult client.   1 Answer

  2.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Interview

    Submitting resume, online questionnaire, typing test, multi-tasking test, coordination via email with manager prior to phone interview. They are a hiring firm for various media companies. I found out later that I was interviewing for a position with CBS All Acess

    Interview Questions

  3. Helpful (4)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sutherland.

    Interview

    the interview was great and calm. What I expected and I had no problems. Generic interview process and I was excited. I had a great time. Thank you glass door

    Interview Questions


  4.  

    Customer Success Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Sutherland in February 2020.

    Interview

    I had applied through an employee referral. The process took around 3 weeks. I interviewed at Sutherland (Chesapeake, VA) in February 2020. I had to drive all the way from NY for 1:1 interview.

    Interview Questions

    • Interview process was fairly simple. They asked very typical questions about customer service and how I would approach general situations. Asked specific questions related to the job and prior experience.   Answer Question

  5.  

    Life and Health Insurance Advisor Interview

    Anonymous Employee in Chesapeake, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Sutherland (Chesapeake, VA) in December 2019.

    Interview

    Tad bit long, but you will appreciate how thorough they are being. Apply, information session, schedule assessment with talent acquisition, final stage is manager interview. Study for 2 weeks and pass the licensing exam to finalize your hiring process.(Background check & drug test).

    Interview Questions


  6.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    the interview process was pretty easy as well as the training. Went smoothly. The negatives are management and the training. The atmosphere there was totally negative and treatment was unfair. There was a lot of fraud and people often quit. They were constantly having to hire new people.

    Interview Questions

    • What was the atmosphere like   1 Answer

  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Sutherland.

    Interview

    Interview process was very smooth. The complete process only took a week's time.
    Process started with primary discussion with the manager, followed by Assignment round, ended with discussion with director and client

    Interview Questions

    • Have been asked to present research on P&C Insurance industry in the US   Answer Question
  8.  

    Credentialing Specialist Interview

    Anonymous Interview Candidate in Houston, TX
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sutherland (Houston, TX).

    Interview

    Someone from Talent Acquisition emailed me to come for their walk-in interview dates. I was told I got the job on the spot. In the following days I got the same email that my resume was reviewed and was invited to come interview. They said it was a mistake and to wait for the next steps. I completed a background check and drug test and after that didn't hear back again. Their interview process was disorganized.

    Interview Questions


  9.  

    WAH Licensed Insurance Agent Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Sutherland (Charlotte, NC) in September 2019.

    Interview

    Interview process was fairly easy. You can make an outbound or inbound call to a virtual phone line to conduct the interview. Automated system Asks specific questions related to the job and prior experience .

    Interview Questions

    • Why are you a good choice for Sutherland?   1 Answer

  10.  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Sutherland (Houston, TX) in August 2019.

    Interview

    Very quick yet thorough they asked very simple and direct questions very easy to answer and laid back overall in general straight to the poin t review company and do your researc h before
     going

    Interview Questions


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