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      Sutherland

      Engaged Employer

      Sutherland reviews

      Not a bad place to work, but... - Senior Customer Success Manager (CSM) Sutherland Employee Review

      3.0
      Jul 23, 2024
      Senior customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is probably the best thing about this company

      Cons

      - Over-hire underqualified people - Said people bring the whole team down - Naturally, team members either leave or are fired - They then refuse to hire people to pick up the work - In the end, you have a team of 5 people doing the work of 15 - Then they replace those 5 people with 10 guys from overseas, who happen to be even less qualified than the original team

      Explore other reviews about Sutherland

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, reasonable pay, and flexibility with work scheduling.

      Cons

      Benefit plans are expensive if you have any dependents on the plan.

      1
      2.0
      May 31, 2026
      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire ANYONE. So if you are in need of a job, you can find something quick to hold you over

      Cons

      Very unprofessional environment. No room for advancement.

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