Not so great... - Customer Service Representative Synchrony Employee Review

2.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

While the benefits are still under GE for now, they're great. Very family like atmosphere. Colleagues, managers and HR all truly care for you as a person, and will work with you as best as they can to help you overcome obstacles and to accommodate personal life matters.

Cons

As the company is making the full transition from GE Capital to Synchrony Financial, we are all guinea pigs. From an operations perspective, this is damaging on many levels to company reputation, customer relations, and employee morale and well being. Turnover is astronomical, and the pay is unbelievably abysmal for what is expected. Micro managed like I have never experienced in my life.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee centric Decent benefits Stars

Cons

Has a lot of legacy systems that are hard to integrate

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting lending platform work. Great team.

Cons

Few opportunities for C#, .NET development.

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