Not so great... - Customer Service Representative Synchrony Employee Review

2.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

While the benefits are still under GE for now, they're great. Very family like atmosphere. Colleagues, managers and HR all truly care for you as a person, and will work with you as best as they can to help you overcome obstacles and to accommodate personal life matters.

Cons

As the company is making the full transition from GE Capital to Synchrony Financial, we are all guinea pigs. From an operations perspective, this is damaging on many levels to company reputation, customer relations, and employee morale and well being. Turnover is astronomical, and the pay is unbelievably abysmal for what is expected. Micro managed like I have never experienced in my life.

Explore other reviews about Synchrony

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

See reviews by: Helpful|Rating|Date|All