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      Synchrony

      Engaged Employer

      Synchrony reviews

      No time in between calls - Customer Service Representative Synchrony Employee Review

      2.0
      Jun 18, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, very understanding when it comes to personal situations.

      Cons

      No time in between calls, handling multiple client accounts simultaneously, getting written up and terminated for reasons that should have been coached first.

      Explore other reviews about Synchrony

      5.0
      Jun 3, 2026
      Avp-operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

      Cons

      Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

      1.0
      Jun 5, 2026
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. Remote. Benefits. No meeting Fridays for some folks.

      Cons

      Everything else. Horrible management and leadership. Evolving into top down culture.

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