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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Best place to work - Customer Service Representative (CSR) T-Mobile Employee Review

      5.0
      Apr 5, 2016
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not only do I love working for T-Mobile, I love the growth opportunity! Hands down best place to work!

      Cons

      The down fall is honestly the mentally exhausting work of being in a call center. We are very well taken care of but customers can make it extremely difficult sometimes.

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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