Toxic Environment, Good Benefits - Expert Team of Experts T-Mobile Employee Review

2.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits and options to earn a lot of money through adding lines, commission, contests, overtime.

Cons

You never will do good enough or be good enough. You can be 110% plus to goal every month and they will find something to make you feel incompetent. Always felt like I was going to be fired, even after 7 years of working there and being a top rep. They celebrate inclusion and diversity but leave major groups out. There is no flexibility with time, if you are stuck in Tampa traffic, you get a today code which looks awful and can prevent you from getting promoted, even being less than 10 minutes late. If you wake up sick, forget about. They decided to call same day absences something else, but at the end of the day it was unexcused and frowned upon. Most people had fmla because the place literally made you sick. I had to be put on anxiety medicine and migraine medicines while working there. I am now off both and my stomach issues are gone.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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