Too much - Teller I TD Employee Review

1.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility because of late hours. Good experience in the field. PTO & Benefits for full-time. Decent pay. Quarterly bonus.

Cons

Work-life balance - was told they schedule every other weekend but because management has 8 weeks vacation each, you're often scheduled 4-5 weekends in a row. Part time hours but worked 6 days a week ; sales pressure ; unrealistic sales goals - tellers are paid the least but have the most responsibility. Not the highest amount of responsibility but they are responsible for doing much more per shift than anyone else there. Store managers have absolutely no idea how to do anything teller-related so if you need help forget it. Training seems to be very good and thorough until you hit the teller line on your own then you realize training was garbage. Training is virtually pointless because the way each store operates is completely different. They want their bonus checks as big as possible (who doesn't?) but they pressure tellers (and tellers ONLY) to kiss-butt.. ALOT OF FAVORITISM !! Higher-up rolled eyes and got annoyed and walked away when asking for help within first two weeks on teller line. Higher-ups give your customer an attitude making you look bad then they yell at you for not having a high customer service score. Higher-up gives customer constant attitudes then has a meeting because tellers aren't following the LITERAL SCRIPT when talking to customers. Banking more human? Please. I got "talked to" because I didn't tell the customer to go bring their cash deposit over to the ATM instead of to me. The screen prompts a script word for word on what to try and sell the customer. That's not banking human at all.

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5.0
Apr 17, 2026
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CEO approval
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Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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