Promises with no proper follow-thru. - Senior Customer Service Repr TD Employee Review

2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Overall, the Bank is a fun place to work.most days you can go to work and have a good time. The hours are flexable and can be worked to fit your schedule pretty easily as long as you are willing to work at least some nights and weekends.

Cons

The system for advancing in your career at the bank is lacking at best. They have a program called CASH that is supposed to train you to move up. But, while the classes are great, once you finish the program and get certified for your given position the reality becomes that you end up being responsible for the work of the new position without the pay or promotion to back it up. Add to that that the feedback from your regional managers as to what you need to do to get promoted is non-existant.

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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