better than retail, but still underpaid for daily work - Customer Service Representative I TD Employee Review

4.0
Dec 13, 2010
Recommend
CEO approval
Business Outlook

Pros

paid job training/continuing education travel reimbursement limited tuition reimbursement health coverage for employees working 20+ hrs/wk 401(k) opportunities room for advancement for those joining the company at entry level positions or with little post secondary education great way for entry level branch workers to build skills/titles/work experience on resume recommended as starter job to get started in the industry

Cons

extremely high legal/financial/knowledge liability in relationship to job/compensation daily/frequent interactions with angry/pressuring customers quarterly/annual bonuses and annual raises are next to nothing - must rely on base salary cross training at the branch level leaves you under compensated meticulous attention to detail and accuracy is absolutely required to avoid many problems

Explore other reviews about TD

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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