The job that made me want to stay away from a banking career forever. (Insurance advisor/analyst) - Client Service Analyst TD Employee Review

1.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

1 - Chances are you'll have a great starting salary. 2 - Paid weekly. While this seems like it's not that big of a deal, it's always nice seeing your bank account grow every week. 3 - Great benefits. The best health /dental plan that I've had to date. 4 - Great people. This place had some of the best people I've had the pleasure to work with in my life. 5 - Paid training and great help for your licensing exams, if you haven't completed them prior to being hired.

Cons

1 - While it's nice that you're being paid weekly, it is almost cringe worthy to see the union take away about 5% of your paycheck. This would be not an issue... If the union did anything to help the employees at all. 2- While as I mentioned that there are some wonderful people working here, there is a bit of a divide between some of the senior analysts and new recruits. 3 - Management is a complete and utter joke. Look for yourself for other reviews for this role and you'll see that this is often repeated. I cannot stress this enough : management is extremely toxic and they will absolutely not stand up for you. 4 - Some extremely questionable ethics held by management. 5 - Office politics galore. It's not so much how well you perform as it is who you're friends with. 6 - No career opportunity outside of the insurance call centre. No, you will not be able to switch between the insurance side to the banking /investment side without some serious networking. Your team leader will absolutely not help you beyond a referral. 7 - Extremely sales focused. You will have to push for insurance that your client absolutely does not need.

Explore other reviews about TD

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wish there was some to share.

Cons

Working in Talent Acquisition here was one of the most frustrating experiences of my career. The culture felt incredibly toxic, with management frequently creating an environment where employees’ concerns were dismissed or reframed in a way that made them question their own experiences. Communication lacked transparency, expectations changed constantly, and support from leadership was minimal. Hiring decisions often felt inconsistent, with factors outside of merit seemingly carrying more weight than skills and qualifications. As someone in TA, that made it difficult to feel confident in the integrity of the recruitment process. Management created a culture of fear rather than collaboration. Feedback was rarely constructive, accountability was one-sided, and employee well-being did not appear to be a priority. Morale was consistently low, turnover was high, and it was difficult to see a path for growth.

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