4.0
Mar 22, 2011
Current employee
Recommend
CEO approval
Business Outlook
Pros
You learn a lot and fast; co-workers and management are friendly and approachable. No over-time is required, and if offered, there's over-time pay. Great work-life balance.
Cons
If you are not good at people skills, some bad-mood clients on the phone can easily make a bad day of your work. Too many ratings to keep track of (client satisfaction, call efficiency, sales perspects, knowledge exams, etc)