2.0
Jan 16, 2025
Current contractor, less than 1 year
North Vancouver, BC
Recommend
CEO approval
Business Outlook
Pros
The $25 hourly pay could be seen as compensation for enduring what you hear during 8 hours of calls.
Cons
My experience with TEKsystems was extremely disappointing. We were placed in call center roles for RBC without adequate training, leaving us to scramble to meet compliance rate requirements on our own. The lack of preparation and guidance made the work unnecessarily stressful and chaotic. On top of that, we had to deal with discriminatory behavior from some RBC clients, which created a toxic work environment. TEKsystems failed to provide the support or resources needed to address these issues effectively.