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      TTEC

      Engaged Employer

      TTEC reviews

      Don't waste your time here - Workforce Manager TTEC Employee Review

      1.0
      Sep 23, 2025
      Workforce manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you workable, previously used computer equipment in fairly good condition to use for your job.

      Cons

      Inconsistent management. I my 1+ years there, the entire mid and senior level management team was either terminated or found other positions. The department in which I worked saw 100% turnover in an 8 month period. Incredibly wretched work culture filled with inconsistencies, mis-truths and deception. No employee in our division received a raise in at least 24 months. There is no employee review process in which to gauge employee progress and development.

      avatar
      TTEC Response
      9mo
      Thank you for sharing your feedback. Input from employees helps us continue working on consistency in leadership, development opportunities, and the overall employee experience. We appreciate your contributions during your time with us and wish you continued success in your career.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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