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      TTEC

      Engaged Employer

      TTEC reviews

      Customer service Representative - Customer Service Representative TTEC Employee Review

      4.0
      Oct 6, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance hhh

      Cons

      Heavy work load the calls are back to back

      avatar
      TTEC Response
      8mo
      Thank you for sharing your experience and for being part of the team for several years. We’re happy to hear you appreciated the work-life balance. We also value your feedback on workload — we understand the fast pace of customer service and continue exploring ways to better support our teams. Wishing you continued success in your career journey!

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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