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      TTEC

      Engaged Employer

      TTEC reviews

      Doesn't Walk the Talk - Senior Management Role TTEC Employee Review

      1.0
      Oct 18, 2025
      Senior management role
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are good people in the orgnization.

      Cons

      There is significant friction due to a misalignment between headquarters' strategic directives and the operational realities of the offshore center. Decisions originating from senior HQ levels often demonstrate a limited appreciation for global operating models, directly impacting execution efficiency.

      avatar
      TTEC Response
      8mo
      Thank you for sharing your perspective after several years with the company. We’re glad to hear you had positive experiences with many of the people you worked alongside. We also appreciate your thoughtful feedback on organizational alignment and communication — insights like yours help us continue improving how we connect strategy with on-the-ground execution. Wishing you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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