don't work here it will ruin your mental health - Insurance Agent TTEC Employee Review

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

only pro is the pay. 24/hr if you're bilingual, 21/hr for english only. Not bad of a pay but hours will be reduced to part time after it slows down.

Cons

Uneducated team leads who dont know how to help you and always refer to the group chat to help.

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TTEC Response
4mo
Thank you for sharing your feedback. We understand your concerns about support from team leads and scheduling changes. Feedback like yours helps us identify ways to improve management guidance and the overall employee experience. We appreciate your input and wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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