Can get good experience in this sector - Chat Associate I TTEC Employee Review

4.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Mentors and allocated to help you understand the work Training period is of 2 months

Cons

You can be asked to worked overtime Sometimes you will have to work overtime to meet the seasonal demand

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TTEC Response
2mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the training, mentorship, and learning opportunities provided. We also appreciate your comments regarding overtime and growth opportunities, and we value this input as it helps us continue to improve the employee experience. We wish you all the best in your continued journey with us.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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