Good experience - Chat Support Representative TTEC Employee Review

4.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast pace, can learn a great deal, improved communication skills, OT based on processs

Cons

Can be stressful, week of cancellation, IJP can be a game of politics

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TTEC Response
2mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the fast-paced environment, learning opportunities, and support in building your communication skills. We also appreciate your comments regarding workload stress and internal mobility processes, and we take this feedback seriously as it helps us identify areas where we can continue to improve the employee experience. We wish you all the best in your continued journey with us.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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