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      TTEC

      Engaged Employer

      TTEC reviews

      Waiting for new projects can be frustrating - Customer Service Representative (CSR) TTEC Employee Review

      4.0
      May 17, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent, however, awaiting a new project can be a pain.

      Cons

      Waiting for projects is difficult.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you had a generally positive experience. We also understand that waiting between projects can be challenging, and we appreciate you sharing your perspective. Feedback like this helps us continue improving the employee experience and communication throughout transitions. Wishing you all the best moving forward.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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