Great experience, but it will burn you out! - Anonymous employee TTEC Employee Review

3.0
Aug 22, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-great hands-on experience that will really make you a more valuable employee - here or somewhere else -recognition of a job well done -bonuses, albeit very small ones -the ability to work from home occasionally -great corporate HQ facility, including underground parking, on-site gym, on-site cafeteria, etc. -they do make an effort to host additional fun extracurricular activities -they seem committed to employee wellness, although the level of stress may undermine those wellness activities...

Cons

-the company strategy is in a constant state of change, so you are constantly in fire drill mode - you work incredibly hard to get a project implemented, only to have upper management change their direction within a couple of weeks, forcing you to take on the next fire drill -communication from upper management is abysmal - layoffs were made recently and the only communication was by rumor and word of mouth - no official company announcement before it happened or acknowledgement after the fact -the compensation strategy is to hire employees in at the bottom quartile of pay, although if you work hard and you have a good manager, they do make an effort to bring your salary up to a more competitive rate...after a year or so

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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