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      TTEC

      Engaged Employer

      TTEC reviews

      TeleTech is a Silly company with an egotistical owner - Anonymous employee TTEC Employee Review

      1.0
      Jun 2, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a few good people at TeleTech. Unfortunately most of the good ones either leave or have never worked anywhere else so they have no comparative view of what things could be like.

      Cons

      Ken T. is a silly, albeit filthy rich leader. He is fixated on driving stock price since he owns over 65% of the company. His derogatory approach to most people is insulting. He does not value his employees and thinks of them only as what he can get from them.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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